User Agreement

BINBIN USER AGREEMENT 1. PARTIES The present constitutes the End User Agreement between the provider of the services – BINBIN BULGARIA, EOOD, UIC 206883242, head office and registered address: Sofia, 206 Tsar Boris III Blvd., 4th floor, phone number 070010279, email address: (referred to as “BINBIN”) and the beneficiaries under the conditions in this Agreement (shall be referred to as the ”USER”). In this Agreement, BINBIN and the USER shall be severally referred to as “Party” and jointly as “Parties”. 2. SUBJECT MATTER AND SCOPE The hereby Agreement regulates the conditions regarding the lease services (shall be referred to as "Services") offered through the BINBIN mobile application and the rules of using the application. If the conditions set out in this Agreement are not accepted by the USER, the USER will not be able to access and use the Services. In case services are accessed and/or made available by the USER through the application, it is assumed that all the terms and conditions in this Agreement that establish a contractual relationship between the USER and BIN have been accepted and approved. This Agreement supersedes previous contracts and agreements between the Parties. In chronological order s/he last agreement approved by the USER, abolishes the previous agreement. This Agreement must be carefully read by the USER who visits and/or uses the BINBIN website or mobile application in any way before the mobile application is used. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING AND USING THE SERVICES. 3. DEFINITIONS The terms used herein shall have the following meaning: 3.1 Vehicles / Vehicles: Refers to electric scooter/ e-scooter type vehicles that have been previously released and put into use by BINBIN provided that the conditions specified in this Agreement are complied with. 3.2 Fee: Excluding other fees (distance fee, damage fee, penalties, etc.) determined according to the USER's period of use refers to the fee that the USER will pay for a maximum of 24 (twenty-four) hours of use. 3.3 Services/Service: The services offered by BINBIN involve; (i) BINBIN-Electric Scooter mobile application and its associated website, (ii) BINBIN-Electric Scooters, (iii) All other related equipment, personnel, services, applications, websites and all information created or offered by BINBIN 3.4 Rules: It contains all the rules contained in this Agreement regarding the USER's use of the Services or announced on BINBIN’s website or other parts of the mobile application. 3.5 User: Refers to the end user who wants to use the BINBIN mobile application to benefit from the Services offered by BINBIN. 3.6 Personal Information/ Confidential Information: To identify the user all kinds of information including the name/surname, gender, address, phone number, e-mail address of the user and any other information. 4. GENERAL LEASE AND USE OF VEHICLE 4.1 Under the scope of this agreement, in order to benefit from the Services; you must register and use an active USER service account (“Account”). You must be at least 16(sixteen)years old to have an Account and use the Service. Usage of BINBIN Vehicles by persons under age of 16(sixteen) is not possible under any circumstances. Authentication may be requested in order to access to and use of the Services. The USER, accepts that if s/he refuses to show proof of identity, accession and use of the Services may be blocked with immediate effect with no penalties / indemnifications due by BINBIN. Besides, if BINBIN detects in any way that the USER is registered in the system by filling in the user's identity information incorrectly, the USER's access to the Services will be blocked and the USER Account will be removed, and the provision of Article 18 of this Agreement will be applicable. 4.2 You must provide BINBIN with at least one valid payment method (credit card or other accepted way of payment) while creating the USER account, with Personal Information such as name/surname, current address, phone number and age as well as other information. The USER accepts, declares and undertakes that all the information provided in his Account is accurate, complete, truthful and up-to-date. The USER agrees that access to and use of the Services will be blocked if s/he enters an unacceptable or expired payment instrument or provides inaccurate, incomplete and out-of-date information. If BINBIN that the USER is associated in fraudulent activities, the right to take legal action is reserved, and BINBIN compensates the damage it has incurred from the USER. All information and data provided is processed and kept as per the Personal Data Protection Policy to which the USER agrees and accepts by confirming the present Agreement. The Policy can be found here: 4.3 The USER as able to access the closest Vehicle to his/her locations through the “BINBIN” mobile application. In order to start using it, the barcode (QR code) on the mobile application must be read. After the journey is completed, the USER undertakes to end his/her journey by taking a photo of the Vehicle and uploading it to the system, and also not to go beyond the boundary lines shown in the BINBIN application. BINBIN provides services if the Vehicles are available, and does not guarantee the availability of any available Vehicle at any time. In order for USERS to benefit from the service, the USER agrees and undertakes to deliver the Vehicle on solid time. 4.4 The USER accepts that s/he is solely responsible for providing the data network access to use the Services. The USER is aware and accepts that if he/she accesses or uses the Services from a device with wireless internet access, the mobile network data will be used. The USER accepts that s/he is responsible for the software and/or updates required for the use of the Services offered in the BINBIN mobile application. BINBIN does not assure that the Services and any part of the Services will work with any particular software and/or device. The USER is aware that malfunctions and/or delays may occur in the Services due to the use of the internet and electronic communication and accepts this situation from the beginning. 4.5 USER is a single user. BINBIN and the USER are the only parties to this Agreement. The USER is an individual user and is solely responsible for all terms and conditions set forth herein. When the USER activates a Vehicle in his/her region, s/he accepts and undertakes that s/he will only use this Vehicle. The USER accepts, declares, and undertakes that he will not make a Vehicle that he has activated for the use of third parties under any circumstances. The USER and the third party shall be jointly and severally obligor for the Vehicles made available to third parties by the USER and all other damages resulting therefrom. 4.6 The USER accepts from the very beginning that s/he has the necessary competence to use the Vehicle. The USER accepts and undertakes that s/he is acquainted with the use of the Vehicle and is physically and/or psychologically competent to use the Vehicle. By agreeing to use the Vehicle, the USER irretrievably accepts all responsibilities and risks that may arise from personal injury, bodily and/or physical damage to third parties, death, or damage to property. The USER is solely responsible to determine whether unfavorable weather conditions such as rain, fog, snow, hail, icing, temperature change or lightning without any limitation make the operation of a Vehicle dangerous. The USER is obliged to adjust his/her driving habits and braking distance according to other factors such as weather, visibility, environmental factors and traffic conditions while driving. 4.7 While the USER is using the Services; s/he will be respectful to the environment, third parties and other living creatures, will comply with the traffic rules stipulated in the legislation for electric scooters in force in matters related to the operation of the vehicle (driving rules, parking rules, etc.). S/he accepts, declares and undertakes that will comply with these rules and that s/he is solely responsible for any damages that may arise due to his/her violation of these rules. In addition, the User agrees and undertakes to comply with the rules to be followed by electric scooter drivers in the Traffic Road Act as well as with the following rules: 1) When using the scooter when dark or in conditions with reduced visibility – the USER shall to wear light-reflection elements on the clothes which allow to be easily spotted; 2) To drive over the cycling infrastructure and if such is missing – as close as possible to the right hand-side of the driving lane; 3) To have the lights of the scooter turned on if dark / the visibility is reduced; 4) To use a scooter with working brake system; 5) To use a helmet if the USER is at the age of below 18; 6) Not to use the scooter onto roads with a maximum allowed speed of over 50 km/h (unless there is a special cyclist lane) 7) Not to use the scooter in zones where bikes are forbidden; 8) Not to use the scooter in bus lanes; 9) Not to drive with more than 25 km/h unless explicitly written; 10) Not to transport other persons onto the scooter; 11) Not to use ride in parallel with other scooter or bike; 12) To always have both hands on the ruler; 13) Not to ride in close proximity to another vehicle or hold to another vehicle; 14) Not to transport, push or pull stuff; 15) Not to ride in pedestrian zones and to cross pedestrian crossroads by pushing the scooter; 16) Not to use mobile phone while driving; 17) Driving by acrobatic movements is prohibited, 18) Parking in a way that violates public order, violates private property and prevents safe and independent movements, vehicle and pedestrian traffic of pedestrians, the disabled or people with reduced mobility is prohibited; 4.8 The USER undertakes to use the Services only for legal purposes. Otherwise, s/he will be held responsible for all damages that may occur, and in case that the Services are used to malversate, Article 18 of this Agreement will be applicable. Also, the USER cannot be a BINBIN user ever again. 4.9 The USER acknowledges and knows that the Vehicles are not available 24 hours a day, 7 days a week and 365 days a year. Vehicles must be rented within the maximum rental period specified below. The total number of Vehicles is limited and BINBIN never guarantees Vehicle suitability. 4.10 The USER accepts that s/he is only allowed to use the Vehicle in university campuses and urban areas determined by BINBIN and whose borders will be displayed with the mobile application. It is forbidden to take the Vehicles that are intended to be used on campuses by BINBIN out of the campus. In case that these Vehicles are taken out of the regions intended to be used by the USER, BINBIN will disable the Vehicle to access. At the same time accept that the USER who violates this obligation will accept that penalized pursuant to Article 20. 4.11The USER must follow the rules regarding the use and operation of the Vehicle. The USER: in accordance with the relevant legislation, taking into account the specificity of the Vehicle, s/he is obliged and responsible to use the necessary equipment for a safe driving, including but not limited to protective cap (helmet), protective glasses that will protect the eye against external influences or not hinder vision, reflective clothing for night driving. 4.12 In addition to the rules mentioned above, the USER agrees to conform to following rules for a safe ride: (i) It is forbidden to use the vehicle in speed trials, motor sports and similar activities. (ii) It is forbidden to get on public transport by vehicle. (iii) It is forbidden to transport the vehicle by private vehicles. (iv) It is forbidden to use a mobile phone, tablet, portable music player or any other distracting device or thing while driving. (v) Including but not limited to these, The USER accepts and undertakes that the Vehicle will not be used while under the influence of alcohol, medication, drugs or any substance that may hinder or bring to a standstill the ability to drive safely. (vi) The USER shall not carry any second person or children in the Vehicle or drive with two or more persons. (vii) The USER is solely responsible for the situations disrupting the public order or harm pedestrian and environment and for the damages that BINBIN may suffer. (viii) In case that the USER has trouble taking a photo of the Vehicle or photo upload, s/he must contact BINBIN immediately and directly. The USER is obliged to protect the Vehicle during this meantime. (ix) The USER will not lock the Vehicle in any other way or with a different lock. Without a security emergency, locking the Vehicle in any way, the USER will held responsible for all damages arising from the violation. Scooters should not be parked in a way that creates obstacles. (x) When the journey is completed, the USER agrees, declares and undertakes to park his/her BINBİN Vehicle in a publicly visible area in accordance with the traffic and the campus rules. (xi) The vehicle must be parked in the places specified in Article 4.10 . The vehicle may not be parked on unapproved private property, a locked area or any other private area. In addition, the Vehicle should not be parked in an area with heavy traffic where there is a overturn danger. The vehicle cannot be parked in a non-public area. The vehicle must be parked in a visible way in a public area. The USER accepts and undertakes that s/he is aware of all these situations and restrictions, is aware of them and will act as necessary. (xii) If the vehicle is parked in an unapproved private property area, in any non-public area or in any area that will prevent other USERS from accessing the vehicle in violation of the determined rules, the USER will be responsible for all damages that may arise. (xiii) The USER agrees not to use the Vehicle for racing, mountain riding, acrobatics or other special rides or other inappropriate rides. The USER agrees that s/he will not use the Vehicle in earth roads, water-covered areas (in a way that prevents driving) or any prohibited, illegal or disturbing area. The USER agrees and undertakes that s/he will not use the Vehicle for the purpose of awarding or renting, violating any law, rule or regulation. (xiv) The total carrying capacity of the vehicle is a maximum of 100 kg. While using the Vehicle the USER can carry a total of 100 kg including his/her own weight. (xv) BINBIN-Electric Scooter is an electric vehicle whose battery needs to be charged periodically in order to operate. The USER accepts and undertakes that the Vehicle is an electric vehicle and to use the Vehicle in a safe and prudent manner in the light of all limitations and requirements related to it. (xvi) The Vehicle's charge will decrease with usage (both based on road and time), and as the Vehicle's charge power decreases, the Vehicle's speed and other optional features may also decrease (or fully run down). (xvii) When the Vehicle starts the rental or during the operating process, the charging power level of the Vehicle rented by the USER is not guaranteed by BINBIN and the charging power level of the Vehicle may change during each rental. (xviii) The rate of charge power loss during use of the Vehicle is not guaranteed by BINBIN. The rate of charge power loss of the Vehicle; may vary depending on road conditions, weather, and other factors and/or things. It is the USER's responsibility to check the charge power level in the Vehicle and to make sure that the charge power level is sufficient before operating the Vehicle. (xix) The distance and/or time that the USER can use before the Vehicle loses its charging power can never be guaranteed by BINBIN. Including before reaching the USER's desired destination, the vehicle may stop operating at any time during the rental. BINBIN has no responsibility. If the Vehicle runs out of battery during the rental, the USER may conclude the driving in accordance with all the terms of this Agreement. A fee is made by BINBIN in accordance with the Rules according to the moment of the result. The USER is prohibited to charge the Vehicle in any way. (xx) The USER is obligated to immediately and promptly report any accident, collision, damage, personal injury, death, stolen or lost Vehicle to BINBIN and the competent authorities. Including but not limited to errors in use, the USER is responsible for all kinds of legal and penal responsibilities and other expenses, damages and losses, injury and/or death, claims and demands, costs and expenses, penalties, attorney's fees and litigation expenses related to the stolen Vehicle and accepts that it belongs to him/her. (xxi) In order for other USERS to benefit from the service, the USER accepts and undertakes that s/he will deliver the Vehicle on time, as received, in full and in working condition. 5. FEES AND PAYMENT 5.1 Fees and tariff of fares are subject to change depending on the USER's location during use and in cases where there is an excessive demand for Vehicles by USERS; the fee determined in this way is presented to the USER's information in the mobile application before the vehicle starts to be used. The charging process starts when the USER reads the barcode (QR code) on the mobile application to the system and continues until the trip is completed and the photo upload to the mobile application is made. In cases where the USER ends his journey without uploading the photo, the usage fee will continue to be charged. 5.2 The USER can use the Vehicle for a fee per ride or within the prices explained in the mobile application. In all cases, fees and other charges may be collected by BINBIN and fees and charges will be subject to applicable taxes and other local charges. BINBIN collects the fees from the USER (with credit card, prepaid card or any other accepted payment method) as defined in this Agreement. The USER is responsible for the related to rides and reservations, damages, the cost of repairs, operational expenses and penal clauses entitled "Penalties" regulated in Article 20 of this Agreement. Penal clauses can be collected directly by BINBIN without prior notification if BINBIN detects a violation related to any payment method it has added to the mobile application. 5.3 At its sole discretion, promotional codes (“Promotional Codes/Gift Drives”) may be created, which may replace discounts, other services-related features or privileges, and which are subject to additional provisions to be determined by BINBIN individually for each of them. Promotional Codes are one-time offers and can only be used through the Mobile App. Promotional Codes; (i) must be used in accordance with all legislation for the intended purposes, (ii) may not be copied, sold, transferred, made available to the public in any way, unless expressly stated by BINBIN, (iii) invalidated by BINBIN at any time without any liability of BINBIN. (iv) can be used in accordance with the specific terms and conditions set forth by BINBIN for each Promotional Code, (v) cannot be used as cash, (vi) may expire before your use, (vii) cannot be converted into cash. BINBIN reserves the right to update or cancel the Promotional Codes. Promotional Codes are limited to one USER and one Account only and cannot be combined with other offers. 5.4 The maximum rental period for a trip is 24 hours. The USER accepts, declares and undertakes to end his/her journey by taking a photo of the Vehicle and uploading it to the system. The USER may lease the Vehicle again later. The accumulated rental fees will be charged by BINBIN to the USER when the vehicle is returned. Vehicles that are not returned within 48 hours (completed driving) will be considered lost or stolen and the USER will be charged penalty of BGN 1500 and the situation will be reported to the relevant authorities. BINBIN may also charge BGN 70 as a service fee for leases that exceed 24 hours and are not classified as stolen or lost. 5.5 The USER who has signed up to use the Services must provide a valid credit card or prepaid card information or other payment instrument approved by BINBIN (the “Payment Instrument”) with the expiration date. The User accepts, declares, and undertakes that any credit card, debit card or prepaid card that s/he informs BINBIN about will be used by BINBIN and/or an electronic money payment institution/bank with which BINBIN is contracted, limited only for collection purposes. The USER authorizes BINBIN to collect all fees created by him/her from the Payment Agent. All fees and penalties may be collected by BINBIN. Fees and expenses are subject to applicable taxes and other payment obligations. If payment cannot be made from credit cards or prepayments from cards due to any problems, payment will be requested from the USER by uploading to the card or by introducing another card with a limit into the system. BINBIN reserves the right to take legal actions if the USER refuses to pay. 5.6 If the USER does not fulfill his/her debts arising from this Agreement on time or payment is not received from the Payment Instruments that s/he has notified, a 5% interest for late payment is applied for each month that is delayed. 5.7 If the USER objects to a fee charged by the Payment Instrument, s/he must notify BINBIN in writing within 10 days prior to the end of that month and provide BINBIN with all relevant information, such as the date of the ride and the approximate start and end times of that ride. Objections made within the time limit are reviewed by BINBIN, taking into account the commercial books and records, technical records and usage are camera records of BINBIN. If the USER's objection is justified, within seven (7) days from the determination of the rightness, the incorrectly charged service fee will be refunded to the USER's account. The USER declares and undertakes that s/he knows that s/he cannot make any compensation, interest and other claims from BINBIN due to the late refund and accepts this situation. 5.8 The USER agrees and undertakes to notify BINBIN of all changes related to the Payment Agent and possible card thefts immediately and in writing. In case of theft or loss of the USER's smart mobile phone, a request for the removal of the Account in the system should be sent to BINBIN immediately and written. BINBIN is not responsible for any direct or indirect damages arising from the late notification of the USER, card thefts or, accordingly, the use of the application by third parties. 6. RIGHT OF OWNERSHIP 6.1 The USER agrees that the Vehicle and any BINBIN equipment specified herein are always the private ownership of BINBIN. Vehicles may not be seized, detained, or distrained due to the debts of the USER or third parties. 6.2 The USER acknowledges that s/he knows that there is geographical location identification, especially the vehicle tracking system in Vehicles. 6.3 The USER must not dismantle, damage, write on or modify, repair, or destroy the Vehicle, any part of the Vehicle or any equipment of BINBIN. The labels on the vehicle should not be scratched, peeled, changed, or ripped. Your use of the Services does not entitle you to use BINBIN’s trade names, trademarks, logos, product and service names to advertise, promotional or reference purposes without BINBIN’s prior written permission. The USER shall be solely responsible for all damages caused as a result of his/her violation of these rules, and this Agreement between the USER and BINBIN shall be terminated unilaterally by BINBIN. Termination of this Agreement cannot be interpreted as resignation of BINBIN right to compensation for damage. In addition, it is not possible for the USER to be a BINBIN mobile application user again. However, the USER is not responsible for the usual abrasion and corrosion caused by the use of the Vehicle. 6.4 Those below are strictly prohibited; (i) Removing, destroying copyright, trademark, or other proprietary notices from any part of the Services, and similar things; (ii) Reproduction, modification or preparation of derivative products affiliated with the Services, distribution, licensing, leasing, sale, resale, transfer, take the company public, expropriation, convey, publication or other deceit of the Services in other ways, unless expressly stated by BINBIN, and similar things; (iii) stripping of parts, removing parts, reverse engineering or similar; (iv) Matching, mirroring, or framing any part of the Services, and similar things; (v) Starting or using any program or code that overloads or blocks the operation or functionality of the Services for the purpose of digging, indexing, research, or other data mining operations, as well as for similar things; (vi) An attempt to gain access or disrupt unauthorized access to the Services, related systems, or networks, and similar things. 7. ADDITIONAL CONDITIONS OF USE 7.1 Safety Control 7.1.1 Before each use of the vehicle, the user shall provide basic safety controls are considered in the present article: (i) durableness of the tires; (II) the safe operation of all brakes and lights; (III) overall technical fitness of the scooter (iv) sufficient charging power; and (V) any signs of damage, unusual or excessive abrasion, or other mechanical problems that can be clearly seen/maintenance requirements. 7.1.2 The USER agrees that s/he will not use the Vehicle in case of any conspicuous situation and will immediately report this situation to the BINBIN customer service. 7.1.3 If the USER starts using the Vehicle that is not suitable for use, s/he has the right to return it for free within 2 minutes. In this case, s/he can lease another Vehicle from the system for free. If there is no other Vehicle close to the USER or suitable to use, the USER cannot be charged. However, if the Vehicle is used despite being defective and/or the situation is not reported, the USER cannot request a refund later. In addition to that, the USER who receives the damaged Vehicle does not immediately notify BINBIN in writing of this situation, and the USER is solely responsible for any damages that may arise if an accident occurs during this trip. 7.2 A vehicle (i) if it is not returned within 24 consecutive hours, (ii) if the GPS unit is disabled, (iii) parked on a private property, locked area or any public area without permission for more than 10 minutes after the end of the journey, (iv) is not authorized in the absence of any third party or by any other user journey if it is moved or (V) if a situation occurs considered the Vehicle as stolen goods by BINBIN, the Vehicle is considered to be lost or stolen. Unless reasonable grounds are put forward, the USER and BINBIN; accepts that the responsibility for lost or stolen Vehicles belongs to the end USER who has completed the journey with that Vehicle. If BINBIN assumes that a Vehicle has been stolen or lost, it may take any action (with the knowledge of the end user of the Vehicle or unless otherwise specified), including but not limited to return and other appropriate compensation and notification to the relevant authorities. The USER agrees that s/he will notify BINBIN that the Vehicle has been lost or stolen as soon as possible and immediately. The parties agree that the information in BINBIN’s database will be binding and hard evidence in a possible dispute. 7.3 Driving Safety 7.3.1 Aside in accordance with the relevant legislation, considering the nature of the Vehicle, even if not obligatory by law, it is highly recommended that when using the scooter, an USER uses helmet, eye protection sunglasses that won't interfere with the view or to protect against external influences, night riding reflective clothing marked. All equipment and protection wear for safe driving are entirely the user's responsibility. 7.3.2 BINBIN recommends that all USERS use a Snell, CPSC, ANSI or ASTM approved helmet that is suitable for their body size. 7.3.3 The USER agrees that no third party is responsible for any injury or death caused by using the Services, whether s/he is wearing a helmet at the time of the incident or not. The USER undertakes all risks of not wearing a protective cap or protective equipment. The USER may need and is obliged to comply with additional security measures or warnings that are not explicitly stated in this Agreement. 7.4 Vehicle Route The USER agrees that BINBIN does not provide a route or an area for using the Vehicle, and BINBIN never guarantees the safety of the area where the trip is being made. The user is aware that roads, sidewalks, carriageway and vehicle routes may be dangerous to the journey due to weather, traffic or other risks. 7.5 Limitations on Service and Use 7.5.1 The USER agrees that BINBIN is not any carrier. Alternative private and public transportation options, including public transportation, taxis and walking paths, have been presented to the public and the USER. BINBIN offers Vehicles only as an alternative, and this service is intended for use only by people who can use the Vehicle on their own and have accepted all the terms and conditions of this Agreement. 7.5.2 BINBIN makes all necessary efforts to ensure that the Services are available 365 days a year, but BINBIN does not guarantee that these Services will always be available in case of force majeure, unforeseen events or other circumstances. Access to the Services also depends on the availability of Vehicles. BINBIN does not guarantee that the Services and Vehicles will be available at any time. The USER agrees that BINBIN can recall the Vehicle at any time. 8. RESTRICTIONS At its own discretion, BINBIN may restrict or completely prevent the USER's use of the Services or terminate its electric scooter rental activities, without giving any reason at any time and without the consent of the USER. In addition, when the use of electric scooters is prohibited or suspended in accordance with the decisions taken by State institutions and organizations within the scope of the relevant regulations, the USERS accept and undertake that the use of vehicles is not possible and that they will comply with the decisions taken by State institutions and organizations and relevant authorities. 9. PROTECTION OF PERSONAL DATA 9.1 BINBIN agrees that it will protect the confidential information of the USERS by taking the measures it takes to protect and preserve its own confidentiality, with no less than reasonable level, and will limit it to authorized employees (including its own employees) who absolutely need to know the information. 9.2 The Privacy policy is integral part of the present agreement. 10. WAIVER AND LIMITATION OF LIABILITY YOU AGREE THAT ALL RISKS ARISING FROM YOUR USE OF THE SERVICES WILL BE YOUR OWN TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LEGISLATION. No indirect, incidental, special, exemplary, punitive and consequential consequences, including loss of profits, loss of data, personal injury and/or death and property damage, are in connection with or in any way resulting from the use of the Services, even if BINBIN has warned of any damages that may occur. not liable for any damages or losses incurred. Even if BINBIN warns against the possibility of such damages and damages, it cannot be held responsible for any damage, damage, liability, or loss arising from the following: (i) USER's use of the Services, their relation to the Services or their access to or use of the Services. disruption; (ii) BINBIN is not responsible for performance delays or failures caused by causes beyond BINBIN's reasonable control. The USER is personally and completely solely responsible for the safe movement of the Vehicle. The USER accepts and is aware of the fact that even if the Vehicle has recently taken to service or electric scooters are put into use as new, it may break down and these defects may cause accident, damage, injury, death due to accident. To the extent permitted by the legislation and depending on the USER's use of any of the Services, Vehicles, or related equipment, BINBIN; makes no guarantee of any kind, including express or implied guarantee. All Services, Vehicles and related equipment are provided "as is" and "as available" and reliance on them is at the USER's sole discretion. The USER states that using any Service, s/he knows that it is unpredictable that the Vehicle and related equipment carries visible and invisible risks and dangers such as injury, death of the USER, damage to property. 11. FORCE MAJEURE 11.1 The term force majeure means natural disasters, rebellion, wars, strikes, attacks on the application, website, system despite BINBIN taking the necessary information security measures, but not limited to those that develop beyond BINBIN’s reasonable control and will be interpreted as unavoidable events that it cannot and/or cannot prevent despite showing due diligence. 11.2 In all cases deemed force majeure, the Parties are not liable for late or incomplete performance or non-performance of any of their acquisitions determined by this Agreement. 12. SETTLEMENT OF DISPUTES Bulgarian law will be applied in the settlement of all disputes arising from the implementation and interpretation of this Agreement. The courts in Sofia are authorized to resolve any controversy/dispute arising or to arise due to this Agreement. 13. EVIDENTIAL CONTRACT In case of any disputes that may arise from this Agreement, the Parties agree that BINBIN’s commercial books and records, computer records, electronic and system records kept in its database and servers, commercial messages, instant messaging applications correspondence, e-mails, social media correspondences, binding, acknowledged, declares and undertakes that it will constitute hard and exclusive evidence and that they are in the nature of a hard evidence contract. 14. WAIVE AND SEVERABILITY Failure of a Party to exercise or enforce any right granted to it in the Agreement shall not constitute a waiver of such right or prevent the further exercise or enforcement of such right. The invalidity, illegality and unenforceability of any provision of this Agreement shall not affect the validity and enforceability of the remaining provisions of the Agreement. 15. TRANSFER AND ASSIGNMENT The USER cannot transfer or assign its rights and obligations under this Agreement, partially and/or completely, to third parties without the written consent of BINBIN. 16. ALL AGREEMENT AND CONTRACT CHANGES This Agreement covers the entire astipulation and agreement between the Parties regarding the services to be provided and the works to be performed by BINBIN, and supersedes and invalidates all previous agreements between the Parties regarding the aforesaid service. Without seeking the consent of the USER, BINBIN may unilaterally, at its own discretion, change, amend or make improvements on this Agreement at any time. The use of the Services after any regulation and change made on this Agreement indicates that these changes and regulations have been accepted by the USER so that s/he is responsible for these changes. The USER should read this Agreement regularly to learn about the changes and regulations made. If any changes are made to this Agreement, BINBIN will publish a statement on both the website and mobile application. Fees and penalties specified on the website and mobile application nullify any fees and penalties set forth in this Agreement. 17. INTERPRETATION OF CONTRACT The titles of the articles in this Agreement do not affect the interpretation of the Agreement. The word “or” does not mean anything other than its own meaning. The word “including” means “including but not limited to”. Unless the context requires otherwise, each singular or plural word states a singular number or a plural number. All pronouns include masculine, feminine, and genderless pronoun forms. 18. TERMINATION The parties can terminate this Agreement at any time without notice and with a unilateral declaration of intention. In case of termination of this Agreement, the receivables of the Parties from each other are not affected by this situation. In case that the USER terminates this Agreement, s/he must immediately stop using the Services offered by BINBIN. However, the USER; accepts that fees and expenses will be collected by BINBIN for the use made by him/her until the termination of this Agreement and that s/he is responsible for the other losses and damages mentioned above. 19. CANCELLATION AND REFUND The USER should immediately report the technical problems that have occurred / will / may occur during the use of the vehicle (the vehicle starts to drive in the application, but the vehicle is actually not going) to BINBIN through the address. Request and problem notification sent by the USER will be finalized by BINBIN within 2 business days; if the problem requires technical examination, it will be finalized within 7 working days. As a result of the inspection of this notification by BINBIN, if it is determined that the technical fault is caused by the vehicle itself, the necessary actions are taken to cancel the payment made by the USER or to return it to the USER completely/partially within 14 days at the latest from the notification. The refund process is provided under the same conditions as the payment method and payment instrument chosen by the USER at the time of payment, and it is carried out within 2-15 days for credit cards and 10-24 days for debit cards, depending on the banking legislation of the relevant bank or the repayment processing period arising from the contract with the USER. But if the USER has approved the BINBIN Wallet Individual End User Agreement, the refunds will first be made in BGN as a gift to the USER's Wallet Account. If the USER requests otherwise, s/he calls BINBIN Call Center or sends an e-mail to BINBIN through the address, the refund will be made to the relevant bank account in accordance with the above procedure. 20. PENALTIES If the USER violates the rules and laws set out in this Agreement and/or transmitted through the mobile application, BINBIN will collect the following amounts of criminal penalties from the USER. The user accepts, declares and undertakes that s/he understands the situation, s/he will act in accordance with the provisions and legal conditions of the Agreement; otherwise, the amount of the penal clauses specified below will be collected by BINBIN from Payment Instruments. If they cannot be collected, s/he will pay this amount at BINBIN’s first request; otherwise, s/he accepts, declares and undertakes that he knows that in addition to the right to compensation for damages caused by a violation of the contract by BINBIN, the amount of the penal clause will also be requested: (i) Damages caused by the USER; Repair cost to be determined up to BGN 500 (ii) Stolen goods and/or loss of the Vehicle; The scooter cost is BGN 1500 (iii) More than one person using the vehicle BGN 45 (iv) Parking against parking rules BGN 15 (v) Parking on roads or signs for disabled people BGN 40 (vi) Using and leaving BINBIN outside the designated area BGN 15 (vii) Parking the Vehicle on non-public or private property BGN 30 (viii) Use public transportation by Vehicle BGN 40 (ix) Transportation of the Vehicle by private vehicle BGN 40 (x) The use of BINBIN by someone other than the account owner or the transfer of incomplete, inaccurate and untrue information about the USER Account BGN 45 (xi) In case the Vehicle is lost in any way (falling into the sea, etc.); the scooter cost is (xii) Exceeding the maximum rental periods BGN 1500 (xiii) Taking the end of ride photo noncompliantly three times consecutively is up to BGN 70 The collection of the fines regulated in this article will not prevent BINBIN’s right to claim additional operational costs and damages exceeding the penalty, and BINBIN reserves all legal and penal rights and claims that may arise from violations of this Agreement and/or laws. If you think that misdetection has been made, send an e-mail to with a reasoned and elucidator text. 21. CORRESPONDENCE ADDRESS BINBIN may make a notification as a general notification through the Services, by sending an e-mail to your e-mail address, through the mobile application or in writing to the address specified in your Account. Unless the parties notify the other party in writing of the changes in their current e-mails within 3 (three) days, they accept that the requests made to the old e-mails will be valid and will be deemed to have been made to them. You can reach BINBIN by sending an e-mail to and make a notification. 22. USER’S DECLARATION OF ACCEPTANCE The USER; declares, accepts and undertakes that s/he has read, understood and accepted all the articles, terms and conditions in this Agreement and that s/he approves the accuracy of the information s/he has given about him/her and is fully aware of the legal and binding effects of the Agreement. The USER accepts that its legal rights and remedies are limited within the scope of Waiver and Limitation of Liability. The USER declares and undertakes that s/he is acquainted with the use of the Vehicle and is reasonably competent and physically and/or psychologically competent to use the Vehicle. The USER; confirms and accepts that s/he is 16 years old or older, will take the security measures required by the rules, will not get on the Vehicle with another passenger, will obey all traffic rules, and will use the Vehicle by accepting all risks. The USER; by approving this Agreement, it irretrievably accepts, declares and undertakes that it has read, understood and accepted the terms and conditions set forth in this Agreement and access to and use of the Services. 23. ENFORCEMENT All terms and conditions of this Agreement have been accepted by the USER electronically and will enter into force from the moment the USER fills out the registration forum. BINBIN will publish the current conditions under the same link with the current date in case of any change in this Agreement. The updated current Agreement will be valid and in effect from the moment of its publication, and all existing or new USERS will be subject to the terms and conditions of this updated Agreement. Your continued access to or use of the Services after such notice constitutes your agreement to be bound by the amended terms. WALLET INDIVIDUAL USER AGREEMENT 1. Contracting Parties The present constitutes BINBIN Wallet Individual User Agreement between the provider of the services – BINBIN BULGARIA, EOOD, UIC 206883242, head office and registered address: Sofia, 206 Tsar Boris III Blvd., 4th floor, phone number: 070010279, email address: (referred to as “BINBIN”) and the beneficiaries under the conditions in this Agreement (shall be referred to as the ”USER”). In this Agreement, BINBIN and the USER shall be severally referred to as “Party” and jointly as “Parties”. This Agreement is an integral part of the End User Agreement that Users who prefer the convenience of paying with a Wallet accept when registering with the Application, and the rights and obligations contained in the End User Agreement are valid in kind. The terms contained in this Agreement, but not specifically defined, have the meanings set out in the End User Agreement. 2. Services Wallet is a payment method that provides easy terms of payment to BINBIN’s Users. By accepting this Agreement, Users will create a Wallet account through the Application. The User can add amounts to this created Wallet account only through credit cards and debit cards. The amounts that can be transferred to the wallet at a time and/or monthly will be determined exclusively by BINBIN. BINBIN has right to change these amounts at any time. The amounts transmitted by the User to the Wallet will only be available for purchases in the BINBIN Application. 3. Wallet System 3.1 The User will be able to create a Wallet account for use in the Services offered through the Application, up to the upper limit amount set by BINBIN in BGN currency, through the Application. 3.2 After creating the Wallet, the User will load balances to the Wallet in BGN currency using a credit or debit card. The wallet account can be created with a one time pad entry that will be sent to the mobile phone and will only be activated when the balance is loaded. 3.3 The mobile phone that the User used to create the Wallet account can only be used for one Wallet account. If the User wants to change the mobile phone located in his own Wallet, the Wallet connected to the corresponding phone will be cancelled and the existing balance will be returned to the credit card or debit card that the User has uploaded. The User can then create a new Wallet with the new mobile phone number. According to article 3.6 of this Agreement if the User changes the mobile phone information defined in the Wallet account, refundable amounts that s/he may earn from rides will be deleted. 3.6 of this Agreement in case the user changes his mobile phone he acknowledges, declares and undertakes that s/he will not make any requests for the amounts returned in accordance with the article, and that s/he has made BINBIN an unofficial application in the broadest sense for the past and future. 3.4 In order for the Wallet account defined by the mobile phone number to be closed by the User an e-mail must be sent to the address. 3.5 The user can use the Wallet only in the Services offered through the Application. It is not possible to use the balances contained in the wallet account, except for the Application. 3.6 If the conditions announced in the Application are met for the driving and/or reservations that the User will pay using the Wallet account through the Application, a certain percentage or amount of the driving and/or reservation announced by BINBIN will be uploaded to the User's Wallet. The user can use these fees, which are charged by BINBIN, only in the Services offered through the Application. The User may not request the refund of these fees charged by BINBIN to the User's Wallet to his/her bank account as a result of the rides and/or reservations s/he has made and may not transfer these fees. 3.7 If the User chooses the Wallet, which is among the payment options, when s/he makes a ride and/or reservation through the Application and arrives at the completion stage, the relevant ride and/or reservation amount will be collected from the User's Wallet by BINBIN. If the User's Wallet account does not have a balance equal to the amount of the ride and/or reservation, the payment cannot be made with the Wallet and other available payment methods will be preferred. 3.8 BINBIN will only collect from the Wallet the amount of the ride and/or reservation, and the remaining amount will continue to be protected in the Wallet. 3.9 BINBIN will be able to automatically collect unpaid service fees (“receivable amount”) arising from the User's previous rides from the User's Wallet account if there is sufficient balance in the User's Wallet account without seeking the User's approval. 3.10 The User will be able to pay the penalty fees charged to him/her with his Wallet account, in case the User violates the rules and the law in the contract and/or transmitted through the Application, as set forth in Article 19 of the User Agreement, titled Fees and Penalties. It is not possible for the User to benefit from the Services without paying these penalty fees. 3.11 BINBIN will be able to make partial and/or partial collections from the Wallet account in relation to the penalty amounts and receivables reflected to the User. 3.12 If the user chooses the option of “automatic reloading” when uploading a balance to his Wallet account, the preferred amount that will be uploaded automatically will be uploaded to his Wallet account by withdrawing it from the debit or debit card defined in the system if it falls below the balance specified in the Application. 3.13 The User will manage his Wallet account through the Application, perform installation and payment operations through the Application. 3.14 In case that the amount of the Services used by the User through the Application is canceled later for any reason, BINBIN will refund the cost of these Services to the Wallet account. 3.15 BINBIN has the right to unilaterally closure, stop and terminate this service. In such a case, the balance belonging to the User will be refunded to the credit or debit card that the User has paid for. No payment will be made to any other credit or debit card. 4. Obligations of the User 4.1 While the user is using the Wallet services, The provisions of the End User Agreement submitted to and accepted by the User while registering with the BINBIN application are exactly valid; You can register to the Wallet by entering the one-time password that will be sent to your mobile phone; While creating the Wallet account, the phone number declared will be taken into account when creating the Wallet account; S/he is personally responsible for any transactions that s/he will make with a mobile phone registered through the wallet; You can only make a purchase through the wallet if there is enough balance in the Wallet, and you can't use the Wallet payment option if there is not enough balance; The financial and moral rights of the services and software provided by BINBIN in the form of processing, reproduction, dissemination, representation and transmission to the public in accordance with the applicable legal framework; Will not hold BINBIN responsible for any damages that may occur due to unauthorized use of the User's Wallet; will be responsible for protecting the user account created for the Wallet System (including the relevant user name and password) and all information that can be associated with the account, and will not share them with third parties; BINBIN will not be held responsible for any damages that may occur if the information is lost, stolen or used in an unauthorized manner due to non-compliance with this confidentiality obligation, and BINBIN will not incur any liability; BINBIN can monitor the entire system at any time or continuously, has the right to record the operations to be performed; BINBIN has the right to make the necessary interventions and remove the User from the service and terminate his/her membership if s/he acts contrary to the rules, Information regarding all kinds of transactions carried out within the scope of this Agreement may be shared with relevant institutions and organizations and/or used by being anonymized by BINBIN in order to fulfill its legal obligations; Acceptes, declares and undertakes. 4.2 The balance refund to be made to the User will only be made to the credit card and debit card that has been loaded. The refund to be made to the credit card to which the charge is made cannot be a balance greater than the charge made from the said credit card. 4.3 To inform the User within the period announced by BINBIN and declared the amount of money in your wallet, or your choice of credit or debit card the payment is to be transferred to an account other than the balance in your wallet will not be refunded in the event that the User accepts, declared and undertakes s/he won't have any demands from BINBIN. 4.4 In any case, BINBIN 's liability to the User is the same as the amount of the balance available in the Wallet. 5. Rights and Powers of BINBIN 5.1. BINBIN Wallet provides an ease of payment for BINBIN Users to be used only for spending over BINBIN with its service. 5.2. The balance contained in the Wallet specific to the User has been transferred exclusively from the User's credit card or debit card, and BINBIN has no obligation to pay for this account. 5.3 BINBIN has no responsibility for the transactions to be made through the Wallet, and the User is solely responsible for any damages arising from the breach of the obligations set forth in Article 4 of this Agreement, the use of the Wallet account by third parties, and the sharing of the one-time password to be sent to the mobile phone with third parties. will be responsible. Protecting the User's Wallet account access information and taking measures to prevent it from being used by others is the User's responsibility, and BINBIN is not responsible for any damages that may occur. 5.4 In order to make a payment via a wallet, the User must have sufficient balance in their Wallet. The user will be able to transfer funds to the Wallet account, provided that they do not exceed the prices announced by BINBIN. 5.5 BINBIN users are included in the Wallet upon request. There is no obligation to register for BINBIN Wallet. 5.6 BINBIN can temporarily suspend or completely stop the operation of the system at any time. 5.7 BINBIN may temporarily suspend or completely stop the ability of interested Users to make payments through the Wallet due to User transactions that raise security doubts. 5.8 BINBIN will not have any responsibility towards its users or third parties due to the temporary suspension or complete suspension of the use of the Wallet. 5.9 BINBIN will take the necessary care to ensure that the Services offered through the application are provided on time, safely and without errors, that the results obtained from the use of the service are accurate and reliable, and quality of the service meets the expectations, but does not undertake these. 5.10 BINBIN has the right to change the terms and provisions of this Agreement at any time and without any prior notice in order to comply with future technical requirements and legislation, provided that it is not to the detriment of the Users. In this context, BINBIN may make changes in the implementation of this Agreement, amend existing articles or add new articles. 6. Payment 6.1 If the User uploads a balance to the Wallet through a credit or debit card, s/he will be able to use the Wallet as a payment convenience in the Services that s/he will use through the Application. The User can send his/her objections and complaints about the transactions s/he will make with the Wallet to BINBIN as soon as possible by calling 070010279 or mail to address. It is mandatory to submit complaints about transactions paid using the wallet or about the amount paid to BINBIN as soon as possible. Otherwise, BINBIN has the right to reject the objection that there are any errors in the transactions and not to refund. 6.2 The e-invoice will be deducted as much as the amount of the ride performed in exchange for the service paid with the wallet. 6.3 BINBIN will not be responsible for delays caused by unforeseen or unpreventable circumstances, failure to perform a payment transaction, or failure to perform a payment transaction at its own expense, or for damages caused as a result of them. 7. Legal Obligations All transactions arising from legal changes that will take place outside the scope of this Agreement are outside the responsibility of BINBIN and are reflected in the Agreement. 8. Wallet Balance Refund 8.1 When the user wants to return the balances in his Wallet account, s/he has the right to create a refund request by sending the refund request to e-mail address. If the User makes such a request, the User will be informed about the refunded fees within 3-5 days by the e-mail address of After completing the refund process, the card will be returned to the credit or debit card dec 2 to 10 days, depending on the bank. 8.2 The amount that can be refunded is the User's current balance in BINBIN Wallet account. The amount spent by the User cannot be considered as a refund and cannot be refunded. 8.3 BINBIN is not responsible in any way for the fact that the refund process cannot be performed due to the fact that the credit and/or debit card has been canceled for a reason related to the bank. 8.4 If the refund process is completed, the person will be paid in exchange for the note of expenses. 9. Personal Data When the User becomes a member of the Wallet, to approve the User Agreement and during his/her movements within the Website after membership, personal data such as name, surname, e-mail address, order address/addresses, telephone number (“Personal Data/s”) shared with the data controller BINBIN. It accepts and declares that it expressly consents to its processing, transfer to third parties and abroad within the framework of the principles determined in the Law on the Protection of Data. The processing of Personal Data, its transfer to third parties and abroad is based on the legal relationship established between the User and BINBIN. Personal Data may be processed, transferred to third parties and abroad, or used by anonymization by BINBIN and BINBIN affiliates within the scope of this contractual relationship and by business partners with whom BINBIN and its affiliates have a contractual relationship for purposes such as marketing, analysis, statistics. 10. Applicable Law and Authorized Courts and Enforcement Offices This Agreement is governed by the laws of the Republic of Turkey. The Istanbul Anadolu Court and Enforcement Offices are authorized to resolve any disputes that may arise from the performance of the Contract. 11. Enforcement This Agreement shall enter into force between the parties online and indefinitely from the moment the user uploads a balance to the BIN Dec Wallet through the user Application. 12. Termination The Parties may terminate this Agreement at any time and without any obligation for compensation against BINBIN. The receivables rights of the parties from each other are not affected at the time of termination of the Contract.